{"id":977,"date":"2025-03-24T06:31:33","date_gmt":"2025-03-24T06:31:33","guid":{"rendered":"https:\/\/www.batteryone.co\/blog\/?p=977"},"modified":"2025-03-24T06:31:33","modified_gmt":"2025-03-24T06:31:33","slug":"apple-sued-for-misleading-consumers-over-apple-intelligence-ai-features","status":"publish","type":"post","link":"https:\/\/www.batteryone.co\/blog\/archives\/977","title":{"rendered":"Apple Sued for Misleading Consumers Over \u201cApple Intelligence\u201d AI Features"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.batteryone.co\/search?keyword=Apple&amp;post_type=product\">Apple<\/a>&nbsp;is facing a class action lawsuit over what plaintiffs describe as&nbsp;<strong>false and misleading advertising<\/strong>&nbsp;tied to its upcoming AI features, collectively branded as&nbsp;<strong>\u201cApple Intelligence.\u201d<\/strong>&nbsp;Filed in federal court last week, the lawsuit alleges that Apple&nbsp;<strong>deceived customers<\/strong>&nbsp;into purchasing premium devices under the impression that advanced AI capabilities would be available at launch \u2014 when in fact, they weren\u2019t.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.apple.com\/v\/apple-intelligence\/b\/images\/meta\/apple_intelligence__ctd5n16vmioi_og.png?202503111022\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Marketing the Hype, Missing the Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At the center of the complaint is Apple\u2019s aggressive 2024 marketing campaign, which promoted significant upgrades to Siri and other AI-driven tools as part of the&nbsp;<a href=\"https:\/\/www.batteryone.co\/search?keyword=iPhone&amp;post_type=product\">iPhone<\/a>\u2019s next evolution. The lawsuit argues that these ads, which ran across television, digital platforms, and social media, gave consumers a&nbsp;<strong>clear and reasonable expectation<\/strong>&nbsp;that the new AI features would be&nbsp;<strong>ready at release<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, the suit claims, Apple\u2019s devices shipped with either&nbsp;<strong>limited or non-existent versions<\/strong>&nbsp;of those capabilities. This discrepancy, the plaintiffs argue, amounts to&nbsp;<strong>false advertising<\/strong>, as Apple positioned these AI upgrades as a central reason to upgrade \u2014 and pay a premium.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The lawsuit lands at an awkward time for Apple. The company has&nbsp;<strong>delayed the rollout<\/strong>&nbsp;of its enhanced Siri and Apple Intelligence features until at least&nbsp;<strong>2026<\/strong>, a full two years after they were initially teased. Meanwhile, competitors like&nbsp;<strong><a href=\"https:\/\/www.batteryone.co\/search?keyword=Google&amp;post_type=product\">Google<\/a>,&nbsp;<a href=\"https:\/\/www.batteryone.co\/search?keyword=Amazon&amp;post_type=product\">Amazon<\/a>, and Microsoft<\/strong>&nbsp;have continued to roll out increasingly capable AI systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The lawsuit points out that Apple has even begun&nbsp;<strong>quietly pulling ads<\/strong>&nbsp;that previously highlighted the AI capabilities of Siri, including removing one campaign from YouTube. However, according to the plaintiffs, Apple has not made any effort to&nbsp;<strong>publicly correct<\/strong>&nbsp;or retract other \u201cfalse representations\u201d still circulating online and in retail marketing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Internally, Apple\u2019s AI delays have reportedly led to&nbsp;<strong>executive restructuring<\/strong>. John Giannandrea, the former Google search executive brought in to oversee Siri and AI, has been reassigned. His responsibilities have now shifted to&nbsp;<strong>Mike Rockwell<\/strong>, the executive who led development of the Vision Pro headset.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Former Siri co-designer&nbsp;<strong>Luc Julia<\/strong>&nbsp;recently suggested that Apple\u2019s slow AI rollout may be due to the company\u2019s \u201cfear of not being perfect,\u201d an internal culture that favors delayed polish over faster iteration \u2014 a strategy that might not align with the&nbsp;<strong>breakneck pace of the AI industry<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Apple, long known for tightly integrated hardware and software that \u201cjust works,\u201d the stakes are higher. Delayed features are one thing. But if a court decides those delays amount to&nbsp;<strong>deceptive business practices<\/strong>, it could mark a rare and very public misstep for a company that has built its brand on trust.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apple&nbsp;is facing a class action lawsuit over what plaintiffs describe as&nbsp;false and misleading advertising&nbsp;tied to its upcoming AI features, collectively branded as&nbsp;\u201cApple Intelligence.\u201d&nbsp;Filed in federal court last week, the lawsuit alleges that Apple&nbsp;deceived customers&nbsp;into purchasing premium devices under the impression that advanced AI capabilities would be available at launch \u2014 when in fact, they weren\u2019t. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[7],"class_list":["post-977","post","type-post","status-publish","format-standard","hentry","category-news","tag-apple"],"_links":{"self":[{"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/posts\/977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/comments?post=977"}],"version-history":[{"count":1,"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/posts\/977\/revisions"}],"predecessor-version":[{"id":978,"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/posts\/977\/revisions\/978"}],"wp:attachment":[{"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/media?parent=977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/categories?post=977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.batteryone.co\/blog\/wp-json\/wp\/v2\/tags?post=977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}